Until now there is no clarity from the parties about whether the Air Mandala Airlines ticket money refunded or passenger aircraft will be moved. This causes some confusion travel agency owner who was originally responsible for the costumernya.
Novita is the owner of Vina Travel in Meruya, West Jakarta. He said it had bought tickets Singapore-Jakarta Programs for groups of 17 passengers.
However, ears reddened when he heard that the Mandala Airlines will stop operating flights starting today.
“I heard yesterday afternoon. I confused the matter on 21 tomorrow entourage had to fly to Jakarta,”he told reporters at the Central Office of Mandala Airlines, Jakarta, Thursday (01/13/2011).
Now, money amounting to Rp 11 million that he remove the remains unclear. If the money be refunded, Novita admitted a little quiet. The reason, still can booking another flight.
“But this time unclear. When I want the money back they do not want signatures. When I asked to be moved to another flight they were not willing,” he said.
